HOURS OF OPERATION
Our hours of operation are Monday – Friday from 10 am to 5 pm. We are CLOSED Saturday & Sunday.
General shipping time is 24 hours. Orders placed after 1 pm will generally ship the following business day.
RETURNS AND REFUND POLICY
ALL RETURNS & EXCHANGES require an RMA.
PLEASE DO NOT SHIP ITEMS BACK WITHOUT CONTACTING US FIRST.
All Regular 14 Day Returns: You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item(s) must be unused and in the same condition, you received it. All items MUST be in the original packaging. If your return is approved, will initiate a refund to your original method of payment. There MAY be a 20% restocking fee deducted from the total amount of refund. You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs and Legacy Handling Fees are NON-REFUNDABLE. Once we receive your item(s) we will inspect them within 2-3 business days, we will initiate a refund to your original method of payment.
PRODUCT DEFECTS/WRONG ITEMS:
Product Defects/Wrong Items Returns: YOU MUST INSPECT ALL ITEMS UPON RECEIVING THEM. You must contact us within 7 days after receiving your order for any items that arrive defective, broken, flawed, etc., or for any items that may have been sent incorrectly (wrong color, style, etc.). For Product Defect or Wrong items sent returns we will either issue you a replacement or refund. We will send you a prepaid shipping label. Once we receive your item(s) we will inspect them within 2-3 business days and notify you that we have received your returned items. We will immediately notify you of the status of your return after inspecting your item(s).
DAMAGED ITEMS DUE TO SHIPMENT:
Damaged Items during Shipping: PLEASE do the following…..take a photo of the shipping box (We need this to file a claim if necessary & PLEASE SAVE THE BOX), take a photo of items received (Flaws/defects must be visible so we can send to the supplier), send an email with photos and description of the issue to [email protected]. Once you follow these steps, we will make arrangements to file a claim. Once we get the approval for the claim from the shipping carrier, we will then issue a refund for the damaged items. We DO NOT refund the shipping cost for the item being sent back to us.
You must contact us within 3 days after receiving your order to notify us of any items you may be missing. You MUST take a picture of your shipping box with all of your items in the box as we shipped it to you. We also need a photo of the shipping label on the box. Please email photos to: [email protected]
Pre-Sales are calculated totals we give to our supplier based on the pre-sale orders. Any canceled pre-sale order will be subject to a 5% cancellation fee of your total order.
FREE SHIPPING ON ALL ORDERS $150 AND MORE!*
$9.99 Shipping on all orders up to $149.99!*
* Shipping offers above are to the lower 48 US States (Continental United States). All orders outside of the Lower 48 US State including Canada will receive a shipping invoice at a DISCOUNTED shipping rate.
OUR SHIPPING POLICIES
We are responsible for your order until it reaches the shipping carrier. After that, it is out of our control. Insurance is to protect against loss or damaged during shipping.
FIRST CLASS USPS: This option DOES NOT include insurance. First Class shipping for your order and your order is lost or damaged by USPS, we cannot provide a refund.
LOST OR DAMAGED SHIPMENTS: In the case that your shipment is lost or damaged in transit; YOU ARE RESPONSIBLE to file the claim with the shipping carrier. WE CAN NOT BE HELD RESPONSIBLE FOR LOST PACKAGES OR DAMAGED PACKAGES.
SHIPPING FEES ARE NOT REFUNDABLE: Please make sure all addresses are correct before placing your order, we will not refund shipping fees for wrong addresses on your part or returned shipments.
LEGACY SHIPPING INVOICE CANCELLATIONS
You should pay the shipping invoice when you receive it via email. If you choose to cancel your order within 30 days of a shipping invoice emailed to you, you will receive a full refund. A 20% cancellation fee will be deducted from the total amount of refund if you cancel over 30 days. We do not refund for handling fees incurred on the original order.
After 120 days of non-payment of a shipping invoice, your order will be returned back to stock and no refund will be issued.
Protecting your private information is our priority. This Statement of Privacy applies to
coneyislandtransfer.com, and Coney Island Transfer Corp and governs data collection and usage.
Transfer Corp include coneyislandtransfer.com and Coney Island Transfer. The Coney Island
Transfer website is a Ecommerce site. By using the Coney Island Transfer website, you consent to
the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, Coney Island Transfer may
collect personally identifiable information, such as your:
Please keep in mind that if you directly disclose personally identifiable information or personally
sensitive data through Coney Island Transfer’s public message boards, this information may be
collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us.
However, you may be required to provide certain personal information to us when you elect to use
certain products or services. These may include: (a) registering for an account; (b) entering a
sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers
from selected third parties; (d) sending us an email message; (e) submitting your credit card or
other payment information when ordering and purchasing products and services. To wit, we will
use your information for, but not limited to, communicating with you in relation to services and/or
products you have requested from us. We also may gather additional personal or non-personal
information in the future.
Use of your Personal Information
Coney Island Transfer collects and uses your personal information to operate and deliver the
services you have requested.
Coney Island Transfer may also use your personally identifiable information to inform you of other
products or services available from Coney Island Transfer and its affiliates.
Sharing Information with Third Parties
Coney Island Transfer does not sell, rent or lease its customer lists to third parties.
Coney Island Transfer may share data with trusted partners to help perform statistical analysis,
send you email or postal mail, provide customer support, or arrange for deliveries. All such third
– First and Last Name
– Mailing Address
– E-mail Address
– Phone Number
This is a RocketLawyer.com document.
parties are prohibited from using your personal information except to provide these services to
Coney Island Transfer, and they are required to maintain the confidentiality of your information.
Coney Island Transfer may disclose your personal information, without notice, if required to do so
by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the
law or comply with legal process served on Coney Island Transfer or the site; (b) protect and
defend the rights or property of Coney Island Transfer; and/or (c) act under exigent circumstances
to protect the personal safety of users of Coney Island Transfer, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by
Coney Island Transfer. This information can include: your IP address, browser type, domain
names, access times and referring website addresses. This information is used for the operation of
the service, to maintain quality of the service, and to provide general statistics regarding use of the
Coney Island Transfer website.
The Coney Island Transfer website may use “cookies” to help you personalize your online
experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies
cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely
assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The
purpose of a cookie is to tell the Web server that you have returned to a specific page. For
example, if you personalize Coney Island Transfer pages, or register with Coney Island Transfer
site or services, a cookie helps Coney Island Transfer to recall your specific information on
subsequent visits. This simplifies the process of recording your personal information, such as billing
addresses, shipping addresses, and so on. When you return to the same Coney Island Transfer
website, the information you previously provided can be retrieved, so you can easily use the
Coney Island Transfer features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you
choose to decline cookies, you may not be able to fully experience the interactive features of the
Coney Island Transfer services or websites you visit.
Continued in the column to the right
This website contains links to other sites. Please be aware that we are not responsible for the
content or privacy practices of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of any other site that collects personally
Security of your Personal Information
Coney Island Transfer secures your personal information from unauthorized access, use, or
disclosure. Coney Island Transfer uses the following methods for this purpose:
When personal information (such as a credit card number) is transmitted to other websites, it is
protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or
alteration of your personal information. Unfortunately, no data transmission over the Internet or any
wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect
your personal information, you acknowledge that: (a) there are security and privacy limitations
inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any
and all information and data exchanged between you and us through this Site cannot be
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Please note that we may not be able to comply with requests to delete your personal information if
it is necessary to:
Children Under Thirteen
Coney Island Transfer does not knowingly collect personally identifiable information from children
– SSL Protocol
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
• Complete the transaction for which the personal information was collected, fulfill the
terms of a written warranty or product recall conducted in accordance with federal
law, provide a good or service requested by you, or reasonably anticipated within the
context of our ongoing business relationship with you, or otherwise perform a contract
between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal
activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right
of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the
public interest that adheres to all other applicable ethics and privacy laws, when our
deletion of the information is likely to render impossible or seriously impair the
achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on
your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is
compatible with the context in which you provided the information.
under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian
for permission to use this website.
From time to time, Coney Island Transfer may contact you via email for the purpose of providing
announcements, promotional offers, alerts, confirmations, surveys, and/or other general
communication. In order to improve our Services, we may receive a notification when you open an
email from Coney Island Transfer or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Coney
Island Transfer, you may opt out of such communications by UNSUBSCRIBE button.
Changes to this Statement
notify you about significant changes in the way we treat personal information by sending a notice to
the primary email address specified in your account, by placing a prominent notice on our website,
and/or by updating any privacy information. Your continued use of the website and/or Services
available after such modifications will constitute your: (a) acknowledgment of the modified Privacy
Policy; and (b) agreement to abide and be bound by that Policy.
Coney Island Transfer welcomes your questions or comments regarding this Statement of Privacy.
If you believe that Coney Island Transfer has not adhered to this Statement, please contact Coney
Island Transfer at:
Coney Island Transfer Corp
226 52nd st
Brooklyn, New York 11220
Effective as of August 24, 2021